Cat 5, Cat 5E, Cat 6 and Cat 3 for Pc Networks and AS/400, Twinax, Coax, Fiber, BNC and Serial.
Systems
Sales and Service of stand alone PCs and Networking Systems (LAN & WAN) including Wireless Networking, Routers and AS400 Systems.
Maintenance (On-site or In-shop)
On all types of Printers; Dot Matrix, Laser, Thermal Printers, Hewlett Packard, IBM, Zebra, Printronix, Genicom, NEC, TEC, Okidata, Sato, Brother, Epson, Cisco, Apple/Mac, Toshiba, Dell, Compaq, Weber, Fargo, Intermec, Canon, Datamax Prodigy and many other printers.
Maintenance, Repair and Support Plan
DBI Computer Service is concerned with you, the customer. We will do our best to meet your needs in product support and service. If you have questions concerning the operation of the equipment you purchased from our company, please contact our Technical Support Line at 915-585-1194 and request Sherri Drake. Our hours of operation are Monday through Friday, 8:00 am to 5:00pm MST. NOTE: If the product you purchased is under warranty with the manufacturer and is needing service, contact us at 915-585-1194 and we will give you the information you will need to contact them directly.
Statement of Guarantee
DBI Computer Service will make available equivalent replacement parts for a product sold to the state for at least 3 years after a products is discontinued.
Consulting Hardware/Software/Network (918-28/29/30); Installation of Computers and Related Equipment (920-31/35/37); Computer Maintenance/Repair (939-21)
(per hour - 1 hour min.)$65.00
Mexico On-site
Consulting Hardware/Software/Network (918-28/29/30); Installation of Computers and Related Equipment (920-31/35/37); Computer Maintenance/Repair (939-21)
(per hour - 1 hour min.)$65.00
In - shop
Consulting Hardware/Software/Network (918-28/29/30); Installation of Computers and Related Equipment (920-31/35/37); Computer Maintenance/Repair (939-21)
(per incident)$50.00
Cable Calls
USA On-site
Consulting Hardware/Software/Network (918-28/29/30); Maintenance/Repair and Cable Construction (939-21, 962-18)
(per hour - 1 hour min. or quoted )$65.00
Mexico On-site
Consulting Hardware/Software/Network (918-28/29/30); Maintenance/Repair and Cable Construction (939-21, 962-18)
(per hour - 1 hour min. or quoted )$65.00
AS400 or IBM Midrange Systems
USA On-site
Consulting Hardware/Software/Network (918-28/29/30); Installation of Computers and Related Equipment (920-31/35/37); Computer Maintenance/Repair (939-21)
(per hour - 2 hour min)$75.00
Mexico On-site
Consulting Hardware/Software/Network (918-28/29/30); Installation of Computers and Related Equipment (920-31/35/37); Computer Maintenance/Repair (939-21)
DBI Computer Service is concerned with you, the customer. We will do our best to meet your needs in product support and service.
Access to an El Paso, TX, computer service is crucial if you rely on technology every day. At DBI Computer Service, we are proud to provide local residents and business owners with excellent customer service and effective repairs. Our team in El Paso, TX, is highly experienced and also speaks Spanish, so do not hesitate to come to us when you are having problems with technology.