I came back from a long night at work and I ordered a pizza and didn’t get it two hours later. Then I waited another hour to get the same pizza, so I went home and thought about how bad the service was. I knew I could do it better and there was nothing like Big Lou’s out there. I did my home work and brainstormed and I even learned how to mop at a friends pizzeria. It wasn’t until the spring of 1999 that I thought of the concept of Big Lou’s.
The idea of Big Lou’s motivated me to research what I needed to make it happen. We found a place on WW White road and started experimenting. We had no pizza experience, but we practiced and practiced until we came up with a recipe that sold out on the first day. We had one customer, I’ll never forget, who asked for a pizza. I gave him a pie with my name and number on the box. He called me back and said “This is best pizza I ever had!”