I came back from a long night at work and I ordered a pizza and didnâ€™t get it two hours later. Then I waited another hour to get the same pizza, so I went home and thought about how bad the service was. I knew I could do it better and there was nothing like Big Louâ€™s out there. I did my home work and brainstormed and I even learned how to mop at a friends pizzeria. It wasnâ€™t until the spring of 1999 that I thought of the concept of Big Louâ€™s.
The idea of Big Louâ€™s motivated me to research what I needed to make it happen. We found a place on WW White road and started experimenting. We had no pizza experience, but we practiced and practiced until we came up with a recipe that sold out on the first day. We had one customer, Iâ€™ll never forget, who asked for a pizza. I gave him a pie with my name and number on the box. He called me back and said â€œThis is best pizza I ever had!â€